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SDKTroubleshooting Basics

Troubleshooting Basics

Start with the shortest failure path first.

Check the basics

  • Is the Beav3r API key valid?
  • Is the project configured for the intended test flow?
  • Is one signer paired and active?
  • Can the device receive push notifications?
  • Is the caller pointing at the correct Beav3r server?

If the signer does not receive a notification

Check:

  • the signer is paired
  • the signer is the active device
  • the request reached the correct Beav3r project

If the request does not resolve back to the caller

Check:

  • the caller is using the right API key
  • the action was accepted by Beav3r
  • the integration or app callback path is configured correctly

If you are unsure where the issue is

Go back through:

Scope note

This page stays intentionally short until the SDK path has real recurring failure cases to document.